It’s spring and spring cleaning is top of mind for me at the start of this season. Marketers who manage brands are often too busy working on the day-to-day challenges of product management to think about the health of their brand. But maybe it’s time to take a pause and take inventory of how your brand is doing. Maybe it’s time for a little spring cleaning.....
Read MoreIt’s more important than ever to deal with others with authenticity, kindness, and yeah – love. Consumers are taking to Twitter, Yelp, blogs, social media and websites to get and share information on brands. Thinking about the power of the Internet and how fast information travels, a positive interaction with your brand can be amplified to a high degree. On the flip side, a negative interaction with your brand can have a detrimental effect. That’s why showing the love to your consumers should be part of your brand’s mission and the company’s DNA....
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